ABAP Emergency Procedure

Balancing IT/support intervention needs and safeguarding company assets has become a tough situation in today’s ERP systems. In one hand IT team (power user, support team, Key user, process owners…) should suffer no delay in getting access to various authorizations and in the other hand their authorization should be restricted on a need-to-have & need-to-know basis with proper logging set-up to ensure traceability of action taken.

To tackle this number one audit and organizational issue and avoid power users to have power access rights on a daily basis, axl & trax has developed in close cooperation with its customers an ABAP tool allowing automated emergency response to broader access rights delivery without human intervention but still with full traceability.

The emergency ABAP procedure consists out of 4 steps:

1. allowing the power users to request an emergency session
2. generating a password for the emergency user to logon with
3. start the security audit log to ensure logging of emergency user activities
4. email report to the emergency user owner with notification of usage and log information.

Development

Testimonial

Herzlichen Dank für die professionelle Zusammenarbeit während des gesamten Projektes und die zukünftige Sicherheit und Compliance bzgl. interner wie externer Anforderungen, die wir durch das Projekt erlangt haben.

Freely translated, the IM Manager of Janssen-Cilag Switzerland provided the following feedback:

"Thank you very much for the professional cooperation during the project and the future security and compliancy concerning internal and external requirements which we could achieve through the project."

Steffen Schneider
IM Manager
JANSSEN-CILAG AG